Get the Skills to Become a Patient Services Associate
3 Month* Patient Service Associate Program in Greensburg, PA
Become a Patient Service Associate at LHWOC
Jumpstart your healthcare career in just 12 weeks!
Patient Service Associates (PSAs) play a vital role on the front lines of healthcare. Whether greeting patients, managing records, or supporting providers, PSAs ensure smooth and compassionate care across a wide range of medical settings.
At Laurel Highlands Workforce & Opportunity Center (LHWOC), our PSA program prepares you for entry-level roles in both clinical and administrative environments, with a strong focus on real-world skills and hands-on experience.
Program Overview
Our PSA program focuses on entry-level healthcare support. You’ll learn how to:
-
Assist patients with daily activities
-
Provide non-clinical support to healthcare teams
-
Maintain a clean, organized, and safe environment
-
Master the use of Electronic Health Records (EHR) systems
By the end of the program, you’ll be fully prepared to step into a rewarding position in patient care support.
What You’ll Earn
-
Patient Service Associate Diploma from LHWOC
-
Hands-on experience through a 2-week externship
-
Eligibility to sit for the National Healthcareer Association (NHA) exam as a Medical Administrative Assistant
-
The skills and confidence to begin a meaningful healthcare career
Program Snapshot
-
Length: 3 months / 12 weeks (10 weeks of class + 2-week externship)
-
Total Hours: 373 clock hours
-
Schedule: Monday – Friday, 8:30 AM – 3:00 PM
-
Externship: 2 weeks in a real healthcare setting (schedule varies)
Key Skills You’ll Learn
-
Front desk operations
-
Medical billing and coding
-
Insurance verification
-
Filing and medical record keeping
-
Effective communication and customer service
Career Settings
You’ll be ready to work in:
-
Hospitals
-
Primary care offices (PCPs)
-
Rehabilitation centers
-
Urgent care clinics
Real-World Externship
Apply your skills during a 2-week externship with one of our trusted healthcare partners:
UPMC and Independence Health System.
Requirements: Before beginning your externship, you’ll need a physical exam, 2-step TB test, proof of immunizations, and (in some cases) a drug screening.
National Certification Opportunity
Graduates may be eligible to sit for the National Certification in Healthcare as a Medical Administrative Assistant—giving you even more career options and professional recognition.
Support for Your Success
We offer Wraparound Services to help you thrive both in school and beyond, including:
-
Childcare and transportation assistance (for those who qualify)
-
Financial literacy workshops
-
Behavioral health and substance use counseling
-
Tutoring and academic support
-
“Dress for Success” clothing assistance
-
Interview and resume coaching
Ready to Take the First Step?
If you’re interested in a career in healthcare and want a fast-track way to get there, our PSA program could be the perfect fit.
📋 Fill out the form on this page to get program details
📞 Or call us now at 724-454-3050
For immediate questions, call 724-454-3050
*Program length when completed in normal time.